At Shapewear.vip, your hygiene and satisfaction are our top priorities. Due to the intimate nature of our products, we strictly adhere to the following policy:
-
Hygiene Standard: Returns are only accepted for items that are unworn, unwashed, and in their original packaging with all tags attached.
-
Return Window: You have 30 days from the date of delivery to request a return.
-
Non-Returnable Items: For hygiene reasons, any item that shows signs of wear, scent (perfume/detergent), or has had the protective hygiene strip removed cannot be returned.
-
Defective Items: If you receive a damaged or defective product, please contact us within 48 hours with photos for an immediate replacement or refund.